How to develop a business case

How to Develop a Business Case

In this article, we will review best practices for developing a business case that will be used to justify a new project initiative.

What is a Business Case?

In short, a business case helps justify if a project is worth the investment.  It is a brief document that compares and illustrates the costs and benefits.  The result is for decision makers to review and compare outcomes to determine if and where to allocate resources.  

There are many benefits from a business case. Overall, understanding the projects Return on Investment is most important. After all, executives need to know what the company will gain as a result. Therefore, a business case should allow the following question to be answered – “What are the likely financial consequences if we make a particular decision?”

When should you develop a business case?

A business case should be developed when major investment plans are required.  Common situations where a business case is needed:

 

Major IT implementations

Major process or organizational changes

New product launch

An outsourcing deal is needed

A major acquisition

Why develop a business case?

To understand value:

Demonstrate how a major investment creates value

To support decisions:

Weighs options and choices to support business decisions

To track performance:

Measure success after a decision’s been made and the project begins execution.

Steps for developing a business case

There is no industry standard for writing a business case. Business case development depends on what management expects to see to approve a project. Here are some key steps you can take to make the message clear:

Step 1: Identify the business problem:

To create a business case for a project, the project sponsor must describe the business problem that the proposed investment will solve.  The project sponsor must outline the rationale and justification for the initiative. This involves identifying the project’s objectives, assessing its feasibility, and evaluating the potential return on investment.

Step 2: Describe an overview of the preferred solution:

To articulate the preferred solution within a business case, it is essential to clearly outline its features, benefits, and alignment with organizational goals. This involves detailing the solution’s functionality, its advantages over alternatives, and how it addresses specific business needs. Additionally, providing quantitative and qualitative data to support the recommendation will enhance its credibility and facilitate informed decision-making.

Step 3: Identify alternatives

Identifying alternative solutions in a  business case involves evaluating different options. This process includes analyzing the specific requirements of the project, assessing the feasibility of different technologies, and considering the potential impact on stakeholders. By conducting thorough research and engaging with relevant experts, the project sponsor and leadership team can effectively explore diverse strategies that align with the business objectives.

Step 4: Perform financial analysis

To perform financial analysis for a business case, the project sponsor and leadership team must systematically evaluate the project’s financial viability. This involves assessing costs, potential revenues, and overall return on investment. It is essential to gather relevant financial data, project future cash flows, and analyze various financial metrics to support decision-making. Additionally, sensitivity analysis may be employed to understand the impact of different variables on the project’s financial outcomes.  This should also include conducting a thorough analysis of the market and identifying potential risks and benefits.  Financial projections and resource requirements should be outlined to assess the project’s feasibility. 

Step 5: Perform risk analysis

When developing a business case, it is imperative to identify potential risks, assess their likelihood and impact, and develop strategies to mitigate them. This process involves gathering relevant data,  and utilizing analytical tools to evaluate risks comprehensively. By prioritizing identified risks based on their severity, the project sponsor can make informed decisions and enhance the project’s overall success.

Next Steps: Download the Business Case Template

Download the Business Case Template to create your own business case for your project.